Privacy Policy
We respect your privacy
The Seed Cycle respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy outlines how we collect, use, and treat your personal information.
1. What is Personal Information?
"Personal information" is information that can identify you or that is reasonably identifiable from the information provided.
2. Collection of Personal Information
We may collect personal information from you when you:
Visit our website
Place an order
Submit a contact form or feedback
Interact with us via social media, email, phone, or in person
Participate in surveys, promotions, or competitions
This may include your name, email address, phone number, delivery address, billing information, purchase history, and other details relevant to delivering our services.
We may also collect information from third parties (e.g., service providers or partners) and will protect it in accordance with this Privacy Policy.
3. How We Use Your Information
We may use your personal information
to:
Process orders and payments
Send product updates, promotions, and newsletters
Improve our products, services, and customer experience
Respond to enquiries or feedback
Conduct market research and analytics
By continuing to use our services or
website, you acknowledge and agree to the terms of this Privacy Policy and
consent to the collection, use, and disclosure of your personal information as described herein.
4. Disclosure of Your Information
We may disclose your personal information to:
Employees, contractors, or service providers as reasonably necessary
Third parties who assist in payment processing, delivery, analytics, or
marketing
Legal or regulatory authorities when required to do so
Potential buyers in the event of a business sale or restructure (under confidentiality)
Where personal information is disclosed to third parties, we will request that they adhere to this Privacy Policy.
5. Storage and Security
We take reasonable steps to protect
your personal information from misuse, interference, loss, and unauthorised
access. However, the transmission and exchange of information is carried out
at your own risk, and we cannot guarantee the security of any data transmitted to or from us.
6. Access and Correction
You may request access to your
personal information by emailing hello@theseedcycle.com.au. A small
administrative fee may apply. We may refuse access in certain cases as permitted under the Privacy Act 1988 (Cth).
If you believe the information we hold about you is incorrect or outdated, please contact us to request a
correction.
7. Cookies and Website Tracking
We use cookies and similar tracking
technologies to enhance your browsing experience. Cookies help us:
Identify returning users
Store preferences
Analyse traffic and user interactions
Serve relevant ads via platforms such as Google Ads and social media
You can opt out of personalised ads
through your browser settings or Google Ads preferences.
Disabling cookies may affect the
functionality of certain parts of our website.
8. Third-Party Links
Our website may contain links to
third-party websites. These are provided for convenience and do not constitute
endorsement. We are not responsible for the content or privacy practices of
external sites. We recommend reviewing their privacy policies before submitting
personal data.
9. Changes to This Policy
We may update this Privacy Policy at
any time. Changes will take effect immediately upon posting on our website. We encourage you to review this page periodically to stay informed.
10. Contact Us
If you have questions, concerns, or
complaints about how we handle your personal information, please contact:
The Seed Cycle
Email: hello@theseedcycle.com.au
We take privacy concerns seriously
and will respond as promptly as possible.
Approved by:
Melissa Kovacevic
13th May 2025